📋 Statutory Notes & Legal Entity Details
- Legal Business Name: SIDHESWAR ENTERPRISES
- MSME Udyam Registration No: UDYAM-OD-29-0025578
- Trade Name / Platform: FoodMela (foodmela.online)
- Nature of Business: Digital Hyperlocal Dal & Fresh Grocery Delivery Intermediary
- Registered Office & Operating Base: Birmaharajpur, Subarnapur District, Odisha – 767018, India
- Official Helpline: +91 8144503650 | Email: support@foodmela.online
- Official Website: https://foodmela.online
📞 Contact Us & Statutory Grievance Redressal — FoodMela
Need assistance with an order, delivery or payment? Reach out directly to our Birmaharajpur team.
- Phone / WhatsApp Helpline: +91 8144503650
- Operating Hours: 9:00 AM – 10:00 PM, all 7 days.
- Email: support@foodmela.online
- Operating Base: Birmaharajpur, Subarnapur District, Odisha – 767018, India.
Statutory Grievance Redressal Cell (Consumer Protection E-Commerce Rules, 2020)
- Grievance Officer: Legal & Grievance Cell, SIDHESWAR ENTERPRISES
- Designation: Customer Operations & Grievance Officer
- Email: support@foodmela.online | Direct Phone: +91 8144503650
- Resolution Standards: Every formal complaint is ticketed, acknowledged within 48 hours, and redressed within 30 days of receipt.